Terms & Conditions

Welcome to Tannira. These Terms & Conditions govern your use of our website and your purchase of products from Tannira.

By accessing our website, browsing our products, placing an order, or using any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Tannira

Tannira is an online fashion retailer offering contemporary and traditional women's clothing, including Kurtis, Anarkalis, Sarees, Co-ord Sets, Chaniya Choli, and other ethnic and fashion wear.

These Terms & Conditions apply to all visitors, customers, and users of the Tannira website.

2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorised access to the website or its systems

  • Copy, reproduce, or distribute website content without permission

  • Interfere with the website's security or functionality

  • Use automated systems to collect website content without permission

  • Submit false, misleading, or fraudulent information

Tannira reserves the right to restrict or terminate access to the website where misuse or violation of these Terms is identified.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.

However, slight variations may occur due to:

  • Screen and device settings

  • Photography and lighting conditions

  • Fabric characteristics

  • Manufacturing and finishing variations

Such minor variations do not necessarily constitute a product defect.

4. Product Availability

All products displayed on our website are subject to availability.

Tannira reserves the right to:

  • Change product availability

  • Discontinue products

  • Limit quantities

  • Modify product specifications

  • Cancel an order where fulfilment is not possible

If an order cannot be fulfilled after purchase, we may contact you regarding an appropriate resolution, including a refund where applicable.

5. Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to maintain accurate pricing information. However, if a pricing or listing error occurs, Tannira reserves the right to correct the error.

If an order has been placed at an incorrect price due to a genuine system or listing error, we may contact you before processing the order.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order is subject to acceptance and availability.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect customer information

  • Delivery restrictions

  • Unusual or suspicious ordering activity

  • Technical or system errors

If we cancel a prepaid order, any eligible payment refund will be processed through the applicable payment method.

7. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • PIN Code

  • Other information required to fulfil your order

Tannira will not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

8. Payments

We offer payment methods made available on our website, which may include online payments and Cash on Delivery where available.

Online payments may be processed through secure third-party payment providers such as Razorpay.

By choosing an online payment method, you agree to the applicable terms and conditions of the relevant payment service provider.

Tannira does not directly store your complete debit card, credit card, banking password, or UPI PIN on its website servers.

9. Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and orders.

COD availability may depend on factors such as delivery location, order value, and other applicable conditions.

Tannira reserves the right to restrict or disable COD for certain orders or locations.

Customers must pay the complete applicable order amount to the delivery partner at the time of delivery.

10. Shipping & Delivery

Orders are generally processed and dispatched within 2–4 business days.

After dispatch, delivery generally takes approximately 3–7 business days.

Overall delivery time may therefore be approximately 5–11 business days, depending on the delivery location and logistics partner.

Delivery times are estimates and may vary due to courier delays, public holidays, weather conditions, high order volumes, regional restrictions, or circumstances beyond our reasonable control.

For complete information, please refer to our Shipping & Delivery Policy.

11. Returns & Exchanges

Eligible products may be returned or exchanged within 7 days from the date of delivery, subject to the conditions specified in our Return & Exchange Policy.

Products must generally be unused, unworn, unwashed, unaltered, and returned with original tags and packaging.

Products that do not satisfy the applicable eligibility requirements may not be accepted.

For complete details, please refer to our Return & Exchange Policy.

12. Order Cancellation

Customers who wish to cancel an order should contact Tannira as soon as possible after placing the order.

Cancellation may not be possible once an order has been processed, packed, or dispatched.

Once an order has been dispatched, the applicable Return & Exchange Policy may apply.

13. Intellectual Property

All content available on the Tannira website, including but not limited to:

  • Brand name

  • Logo

  • Product photographs

  • Website design

  • Graphics

  • Text

  • Product descriptions

  • Videos

  • Images

  • Layout and visual elements

is owned by or licensed to Tannira and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially use any website content without prior written permission from Tannira.

14. User-Generated Content

If you submit reviews, photographs, comments, feedback, or other content to Tannira, you agree that the content is not unlawful, misleading, offensive, or infringing upon the rights of others.

By submitting content, you grant Tannira permission to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable laws.

15. Third-Party Services

Our website may use third-party services to support functions such as:

  • Payment processing

  • Shipping and logistics

  • Website analytics

  • Marketing

  • Customer communication

  • Technology and infrastructure

Use of third-party services may be subject to the respective provider's terms and privacy policies.

Tannira is not responsible for the independent policies, practices, or services of third-party providers.

16. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption

  • Free from errors

  • Completely secure

  • Free from viruses or other harmful components

The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our control.

17. Limitation of Liability

To the extent permitted by applicable law, Tannira will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

We are not responsible for circumstances beyond our reasonable control, including courier delays, technical failures, natural events, government restrictions, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

18. Indemnification

You agree to indemnify and hold harmless Tannira, its owners, employees, representatives, and service providers from claims, losses, liabilities, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your violation of applicable laws

  • Your infringement of third-party rights

  • False or misleading information submitted by you

19. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the Tannira website shall be subject to the jurisdiction of the appropriate courts in India.

21. Changes to These Terms

Tannira reserves the right to modify or update these Terms & Conditions from time to time.

Changes will become effective when the revised Terms are published on this page.

We encourage you to review this page periodically to remain informed about our current Terms & Conditions.

22. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Tannira

Phone: 9909339605
Email: tannira19@gmail.com

Address:
S-219, Second Floor,
Near ABC Circle,
Mota Varachaa, Surat – 394101

We are committed to providing a transparent, secure, and reliable shopping experience.

Tannira

Contemporary elegance. Timeless confidence.